Legal
This policy explains what personal information SCPL Holdings collects, why we collect it, how we keep it safe, and the choices and rights you have. We keep it in plain language, the same way we work.
SCPL Holdings ("SCPL", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy describes how we handle personal information collected through our website at scpl.co.za and in the course of providing our supply, commodities, procurement and logistics services. We process personal information in line with South Africa's Protection of Personal Information Act, 2013 (POPIA). By using our website or dealing with us, you agree to the practices set out below.
This policy applies to visitors to our website, clients and prospective clients, suppliers, and anyone who contacts us by email, phone or through our enquiry form. It does not apply to third-party websites or services we link to, which operate under their own privacy policies.
We only collect information we genuinely need to respond to you and to deliver our services.
When you complete our enquiry form, request a quote, or contact us directly, we may collect:
When you visit our website, our servers and analytics tools may record limited technical information, sometimes called usage data. This can include your device type, browser, approximate location based on IP address, the pages you view and the time spent on them. This information helps us understand how the site is used and keep it secure and reliable.
Cookies are small files placed on your device that help a website function and remember your preferences. We use a small number of cookies and similar technologies to:
You can set your browser to refuse some or all cookies, or to alert you when they are being used. If you disable essential cookies, parts of the site may not work as intended.
We use the information we collect to:
We do not sell your personal information, and we do not use it for purposes that are incompatible with those set out above.
We treat your information as confidential. We only share it where it is necessary to deliver our services or to meet a legal obligation, and only with parties who are bound to protect it. These may include:
Where we engage a service provider to process personal information on our behalf, we require them to handle it securely and only for the purpose we have specified.
We keep personal information only for as long as we need it for the purposes described in this policy, or for as long as we are required to retain it to meet legal, accounting or reporting obligations. When information is no longer required, we delete or anonymise it securely.
We take reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access, alteration or disclosure. While we work hard to safeguard your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
SCPL operates across South Africa, Namibia, Tanzania and Mozambique, and some of our service providers may be located in other countries. Where personal information is transferred outside the country in which it was collected, we take steps to ensure it continues to be protected to a standard consistent with this policy and applicable law.
Subject to applicable law, including POPIA, you have the right to:
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before acting on a request.
Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policy of any website you visit through a link from ours.
We may update this policy from time to time to reflect changes in our practices or in the law. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically.
If you have any questions about this policy, or you would like to exercise any of your rights, please get in touch. We are happy to help.
The Interchange, Ground Floor, 22 Skeen Boulevard, Bedfordview, Gauteng, South Africa
